STAKEHOLDER INTELLIGENCE

Tell us
WHAT YOU REALLY THINK

Trusty invites natural, voice-led conversations with the stakeholders who matter — customers, team members and backers — so you get honest, business-critical information before it shows up in the numbers. Trusty's insights are analysed at speed and delivered in a beautiful dashboard for intelligent, rapid decision-making.

The problem

You need to see it to manage it

Trust erosion is invisible until it is expensive. By the time it shows in churn, media coverage, or staff attrition, the damage is done. Measure it before it breaks. 

What you think they think
What they actually say

The gap between perception and reality is where opportunity and risk both sit.

WHY IT MATTERS

Trust is the key to success.

Trust is a leading indicator of financial performance. It moves before revenue,  share price, and customers. Most business metrics tell you what has already happened. Trust is different.  Strong reputations lower the cost of equity and sustain superior financial performance over time (Roberts and Dowling). When reputational damage strikes, shareholder value falls for months after the event, long after the headlines have moved on (Oxford Metrica and PwC).  Trusty gives you a forward signal, so you can act early.

25%+

Reputation lives on the balance sheet. Over 25% of S&P 500 market value is directly attributed to corporate reputation (Echo Research, 2025).

4.5x

Customers are 4.5x more likely to buy from brands they trust on key issues. Trust directly drives revenue, advocacy, and willingness to share data (Edelman).

68%

Of consumers will pay more for a product from a brand they trust. Strong reputation allows organisations to charge more and retain clients longer (Salsify).

+39%

More words shared per response in AI-moderated interviews, with 51% more unique vocabulary. Participants explored ideas more broadly when probed in a natural conversation (University of Mannheim, 2025).

Sources: Echo Research (2025), Edelman Trust Barometer, Salsify, University of Mannheim with Glaut (2025).

WHAT IT DOES

Honest insights for smart decisions.

01

Honest answers

Natural-language interviews feel like a conversation, so people say what they actually mean.

02

Clear signal

Responses become a live dashboard, tracking trust across every audience over time.

03

Where to act

Trusty tells you where action will move the needle.

How it works

Survey to signal, in 3 steps

01

Launch your survey

Choose your audience and let Trusty handle the rest.

02

Collect honest feedback

Stakeholders respond by voice. It feels like a conversation, so they tell you the truth.

03

See your Trusty index

Responses become a live dashboard. Track trust across every audience over time.

Use cases

Snapshot or live tracking

One-off

  • Get a reputation snapshot
  • Pressure-test a new product idea
  • Check brand promise against client experience
  • Validate pricing and perceived value

Always-on

  • Track the impact of changes you make
  • Build evidence for goodwill valuations
  • Monitor staff and client satisfaction live

Who it's for

Built for B2B businesses where reputation touches everything, whether you offer expertise, services, or software.

WHAT TO KNOW

Common questions

Discover Trusty

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